Hi @dedsec_0199 !

Sorry to hear about your issues with getting the last FND cache on the map! Thank you for all the images provided. It indeed looks like the chest obtainable during the story mission in the hotel! I was lucky enough to get it during the mission myself, but as a fellow completionist I would hate to see the it on my minimap without an option to collect it as well!

I have passed the feedback on this to our game team to investigate this further! Thanks for pointing this out!

If you have any further questions, or require further assistance, let us know!

Hello @HddnDrgn0321,

Thanks for reaching out!

As @bielik01 mentioned, mastery points are different from skill points, so you don't have to rush here!

If you have any further questions, or require further assistance, let us know!

Hey @thevigilant-one - thanks for the message! Good shout - it's worth to remember that in Assassin's Creed series desynchronisation is also an intended feature that represents a discrepancy between the genetic memories and actions for the player. For example, dying or killing innocent characters might cause you to desynchronise from the memory, as it's not something that actually happened to your character during their adventure

@urbanfox14 - feel free to let us know, if you've managed to get past this!

AS always, If you have any further questions, or require further assistance, let us know!

Hi everyone!

I'm sorry to hear that you're experiencing issues with game freezing after arriving on Isle of Skye!

@Moon-Hawk @BlackShark10121 @Drummino89 @dacruise Thanks for confirming you've managed to resolve the issue and for the steps provided!

@Sneksu @striderspride Have you managed to solve this problem as well? If not - could you please provide us with a link to a short video showcasing it, so that we can further investigate what might be causing it? Thanks!

If you have any further questions, or require further assistance, let us know!

Hi @aop_13 !

Sorry to hear that you've also experienced this issue. This particular bug should be already patched in the game: have you made sure your game is fully updated?

Thank you for raising this and providing the steps to resolve this problem! Feel free to inform us if you happen to encounter any more issues in your game!

If you have any additional questions, please let us know.

Hello vikings!

Sorry to hear that your purchased item is not available after purchase! Please make sure to try the steps provided by @TheNorfolkian - thanks for helping out!

If you're still experiencing this error, I would also recommend resetting your Ubisoft account password. You can do it following the guide here.

Hi vikings!

Sorry to hear you're also struggling to find the last piece of loot @clarke83ash ! And thanks for help @azullFR and @bielik01 !

Have you managed to find the missing piece after completing all the River Raid quests and defeating the champions? As it was mentioned previously, some of the loot was added to old raids in updates to the game, so it's worth to go back there after finishing the new ones!

If you are still struggling to find them or have any additional questions, please let us know.

Hey everyone and sorry for the lack of updates on this!

I've reached out to the team to check on this, We will update the thread as soon as we know more, thanks!

In the meantime, if you have any additional questions, please let us know.

Hi @der_cl4usen and thanks for the report!

I've just checked the status of the investigation and it's still ongoing. We'll post info on forums, once we know more!

Hi @eeejaybee and thanks for bringing this up!

FOV sliders on next-gen consoles have already been raised to us on this forum and the feedback has been forwarded to our dev team! Unfortunately, for now we don't have any additional information on that.

If you have any further questions, or require further assistance, let us know!

Hey @king_ludaka - glad to hear the crashes stopped! After taking a look at your account, I can see that you've managed to access the expansion. Have you also received your Twilight Pack?

Regarding your questions about the upgrade: all the items purchased in the in-game Animus Store should be automatically upgraded to Divine quality, if you own Dawn of Ragnarok

@TTVjlmcycles - Sorry to hear you're missing the content in Fortnite! Unfortunately, we can't investigate this on our side. Could you please contact Epic support regarding this, so that they can take a closer look at your Fortnite account? Thanks!

Hi @zevalin121317! Sorry to hear about your issue with the game crashing on launch!

Please make sure to go through our technical troubleshooting guide first that will help you fix the most common issues with the game. You can find it here: https://www.ubisoft.com/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

Maybe something went wrong while installing the update, so I'd try reinstalling the game as well

If you have any additional questions, please let us know.

Hey @thoebink and welcome to the forums!

Sorry to hear about you issues accessing the expansion! I couldn't find the details of the purchase on your account. Please bear in mind that the Gold Edition of the game doesn't include Dawn of Ragnarok. You can find more information about different editions of the game here: https://www.ubisoft.com/en-gb/help/assassins-creed-valhalla/article/content-of-assassins-creed-valhalla-editions/000062360

If you have any further questions, or require further assistance, let us know!

Hey vikings!

Sorry to hear that you find it difficult to get the Full Mastery achievement/trophy! As @bielik01 mentioned - although more challenging, it is still possible to get it in the base game! I can also suggest doing river raids and purchasing skill scrolls from shop vendors

However, we've passed the feedback about this to our developers. If we have any information about any changes, we will communicate it through these forums and the patch notes. Thanks!

Hey vikings!

Thanks for further reports! Just to confirm - the issue of the game freezing/crashing on different platforms has been forwarded to our developers and they are planning to deploy a fix in a future update. Once we have additional information, we will communicate it through these forums and the patch notes.

Thanks!

Hey vikings!

Thank you for your reports! Just to confirm: this issue should be resolved in a future update. When the fix is ready, we will announce are going to let everyone know through these forums and the patch notes. Thanks!

If you have any further questions, or require further assistance, let us know!

Hey @viper_25795 and welcome to our forums!

Sorry to hear you're also experiencing this issue. Have you made sure your game is fully updated and tried reloading the save?

If you still can't find Cola after that, please record a short video for us showing your order screen as well as looking to the zealot in their location in order to investigate futher, thanks!

Hey vikings!

Thank you for all your reports, we have forwarded them to our developers and they have been hard at work to fix this issue! We are planning to release a patch that resolves the issue in one of the future updates. Once it's released, we are going to let everyone know through these forums and the patch notes

If you have any additional questions, please let us know.

Hi @savagenation69! Sorry to hear that you are still experiencing this issue in your game!

I have checked your case details and our information about this problem and it should be resolved with the next update in the game Please bear in mind that it should be addressed in the update 1.5.1 (not current patch 1.5.0.1) - sorry for any confusion here!

If you have any additional questions, please let us know.

Hey everyone! Thanks for the reports, I've forwarded those details to our development team!

Once we have additional information, we will communicate it through these forums and the patch notes.

If you have any further questions, or require further assistance, let us know!