@Mihi_21 Hey there! I'm sorry to hear you're having issues unlocking a core challenge for the Siege of Paris DLC. To confirm, is the core challenge you're having issues with called "France's Saga"? Did you get the trophy for completing the Siege of Paris campaign? Also, are you playing on PlayStation 4 or PlayStation 5? Thank you!

@Vampyre26 @Kolohe @Zero_Twooooo Hello everyone! I just wanted to confirm the info that the agent gave to @Vampyre26 is correct. This is a known issue that the team's looking into.

I recommend to keep an eye on the game's Discussions page for any updates related to this issue.

Thanks!

@JohnDoeJersey99 I'm sorry to hear the performance for the game hasn't improved! Just to be sure, have you tried any of the steps that Ubi-oof suggested? Also, can you please answer these questions Ubi-oof asked previously:

• Can you recall roughly when this started occurring?
• Have you made any recent changes to your system or hardware?
• Are you currently experiencing technical/performance issues with any non-Ubi titles?
• Has this ever affected the game so severely that the game crashed on you?

Looking into the System reports you provided in your Support ticket, I noticed that you have multiple storage devices. Do you have the game installed in the same drive as the Ubisoft Connect client? If you don't, please try having both of them installed on the same drive as a test to see if that improves the stutter.

Thank you!

@spinonino Heya! Welcome to the Ubisoft Discussions! I'm sorry to hear this trophy didn't unlock for you. Can you please try completing a main or side quest as a test to see if that unlocks the trophy for you?

To be sure, is the name of the trophy called "England Subdued"?
Have you completed the Hamtunscire arc?

Thank you!

@IKain Hey there! Welcome to Discussions! I'm sorry to hear you're having these issues with the backpack.

As a start, can you please try verifying your game files just to make sure there aren't any corrupted or missing files that could be causing this issue?

If the issue persists, please try the steps here.

If you continue to have this issue, please let me know so that I can take a look into this more closely.

Thanks!

@SmuGGeR-cK Hey there! I'm sorry to hear you're missing some of your operators from the Operator Edition. Just to let you know, I've redacted the case numbers you listed in your original post for safety purposes since this is a public space. I took a look into your account, and it does look like you should have received the operators from Years 1 through 6.

This is a known issue the team is looking into. I've sent your report over to them to help with the investigation. Please keep an eye on our Discussions page for any updates.

@Debra-EZ Hey there! We can certainly take a look into what we can do for you. Can you please create a Support ticket here? We'll be happy to help you out from there.

Thank you!

@Morpheus7000 @BABYWO1F @DygRyz @MTO_Jogginghose Hey guys! I'm sorry to hear you all are having this issue with the Battle Pass. This is an issue that's still currently under investigation by the team. I recommend keeping an eye on the game's Discussions page for updates.

Thank you!

@Kite-Milo Thanks for the images! I've just forwarded your report to the team to help with the investigation. If any updates become available, they'll be posted on the game's Discussion page.

@salty-buns Just to be sure, are you missing the Premium Battle Pass or the tokens? The images you provided looks like you have the Premium Pass, but you don't have any Battle Pass tokens. If you are just missing the Battle Pass tokens, this issue had a fix deployed earlier today. Can you please check and let me know if you're still missing your Battle Pass tokens?

Thanks!

@lLokyI @Raliloth @nekko_KRMA @Charly2102 @Infiltrait0rN7 Hey everyone! I'm sorry to hear you're all missing your Battle Pass tokens. The team deployed a fix for this issue earlier today, so it should be resolved now.

However, if you're still missing your Battle Pass tokens, please let me know so that it can be looked into further.

Thanks!

Hey @GodArmy24! Welcome to Ubisoft Discussions! As long as you purchase the game on the same Ubisoft account you're using for PC Game Pass, you'll be able to continue the story from where you left off. In other words, you won't have to start over from the beginning!

Please let me know if you have any other questions!

@tisistheway2022 Hello! Welcome to Ubisoft Discussions! I'm sorry to hear you're having trouble playing Assassin's Creed Odyssey. I'll need a bit more details to better assist you with this issue:

• Does the game crash whenever you try to launch it?
• Are you getting any error messages when you try to play the game?
• Which platform are you playing the game on?

Thank you!

Hi @tamws_hk! Thank you for sharing this workaround!

@Grizzly700esp Hello! Welcome to Discussions! I'm sorry to hear you're getting an authentication error with Assassin's Creed Origins. This error usually happens whenever you try launching the game while logged into a Ubisoft account that doesn't have the game activated. I recommend making sure you're logged into the right Ubisoft account. If the issue persists for you, our teams will have to handle this in a Support case to investigate further.

While I understand you're having difficulties starting a live chat, are you able to submit a Support case? Our teams will still be able to communicate with you via email there. Alternatively, please feel free to contact us via DMs or PMs on Twitter or Facebook if you prefer contacting there.

Thank you!

Hey @HarrisonC972! Welcome to Ubisoft Discussions! I'm sorry to hear you're having issues linking your Xbox account to another Ubisoft account. Since this is an account-related issue, we aren't able to assist you with this here on Discussions. I suggest completing these browser troubleshooting steps as they can help you with getting that case created.

Also, you can reach out to our teams on Twitter and Facebook if you prefer, and we'll be happy to help you there.

@Sting3r-AiR Hey there! Welcome to Discussions! I'm sorry to hear that you haven't received a response on your Support ticket yet, and I apologize for any inconvenience this has caused. We are experiencing a high volume of contacts, so there is a delay with our response times. Nonetheless, our teams will send a reply to your Support ticket as quickly as possible.

You can try reaching out to our teams through Twitter DMs or Facebook PMs as they'll also be able to assist you with this issue there.

@RagnarrIV Thank you for sharing this workaround, we greatly appreciate it!

@TheFastTurtle_ Hi! I apologize for any frustrations this has caused you. Unlinking your accounts on your end will only allow you to link them back to the original accounts they were connected to. We'll have to continue assistance for this through the Support ticket you created. I understand you haven't received a response back. Due to high volumes of contacts, we're experiencing delayed response times. Rest assured, we will send a response back to your ticket as quickly as we can.

Thank you!

Hello @baraakhaled69! Welcome to Ubisoft Discussions! Sorry to hear you're experiencing issues adding your phone number to your Ubisoft account as well. Can you please start a Support ticket for this? Like this, we'll be able to take a closer look into the issue for you.

@douglaslemes_ Hey there! I'm sorry to hear you're experiencing account related issues. Since this is our English speaking Discussions page, can you please translate your post so that we assist you with this issue as best as we can?

Alternatively, you can create a Support case and our teams can assist you there. Please keep in mind that we have been experiencing high contact volumes, so there is a delay for us to send a response back. Rest assured, our teams will reply back to you as soon as possible.

Thank you!