Thank you @dark-infinity for sharing this video clip so I could take a look at the texture issue you're seeing in Odyssey. Did this start recently, or has it been present since you picked the game up?

Glad to hear these appeared to arrive for you finally @messirephilippe!

Hi @tamascha,

I apologize for the inconvenience your challenges not tracking has been for you. It can sometimes take up to 24 hours for them to update properly. When did you work on the challenges this week? Is it only a specific challenge doing this, or all of the weekly challenges?

Hi @Lysvander,

I completely understand your frustration with not being able to complete these for months and apologize for that continued inconvenience. Rest assured I've shared the feedback shared here with the team so they're aware how this has been impacting yours, and others, ability to complete these challenges.

Hey there @crazycrok & @Dov4hbear,

I'm sorry to hear you both are experiencing crashing even after trying these general troubleshooting steps. To help me take a closer look into this crash, I'd like to get a couple files from you, dxdiag and MSinfo, to look over. If you need help pulling them, check out our handy guide. Please open a new case on our support page to upload these files. Then let me know your respective case numbers and I can investigate further for you.

Understood @t1gerassassin! To help you out, you can check out the News & Announcements section here.

Hello everyone,

UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com.  

_______________________________________________

We’re currently working on an issue with Anno matchmaking. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks. 

Hey @sarksama,

I'm sorry to hear that one item from the Black Market is still eluding you after the recent patch. Which platform are you playing on?

Hi there @allions,

The first time you attempted this quest, did do anything else before going for the key, such as another quest? Please let us know the platform you've been playing on. Also, upload the impacted save to the cloud please. To do this, open the main menu and select 'New Game'. Then find the save file you want to upload and select 'Upload Save to Cloud' next to it.

@geo201011 The exact names would be helpful details to have too!

Howdy @duckers_mcquack,

I'm sorry you're experiencing this bug that causes your cursor to not register properly. Have you tried our quick troubleshooting guide yet? If not, I'd advise running through those steps, especially the ones about verifying your game files, to see if this goes away. Please keep me updated!

Hi there @weien_1,

Sorry that you're experiencing this error too, when trying to load into your game. To confirm, you only received the Trapper error the one time, is that correct? Also, please try some quick troubleshooting to see if this helps with the loading issues you typically experience. Keep me updated!

Sorry to see you're experiencing this too @purplekush4! If possible, could you test this in a co-op session and see if you're able to complete it then? If not, could you please upload your save to the cloud by opening the main menu and selecting 'New Game'. Then find the save file you want to upload and select 'Upload Save to Cloud' next to it.

Thank you @mariobres!

Now, can you confirm if you're playing on a PS4 or PS5? Additionally, do you still have access to your amigos tab in the game?

Thanks for confirming that detail @lovespammer!

A good place to start would be using our connectivity troubleshooting guide to see if this can quickly go away for you. I know it can sometimes be tedious, but please be sure to try the port forwarding too if the other steps don't improve or resolve this for either of you.

Hey @grossmeisteri and @KONIIHV2! Thanks for clarifying that for us. In that case, could you share your Xbox username with me so I can take a further look into this issue.