@isuwhat @Alisoneitor @Barbantes @ChimereOrphee94 @Foepske @Garbo3 @H_christy2005 @JamesLogan491 @Nozgame @SteveZ_Pun Hi all,

I have merged all of your posts into one thread. I can confirm that this issue has been reported and is being investigated by the development team.

Could you also provide a video or image of your helmet inventory to show that you do not own the helmet, thanks.

@Tocanitza I have checked your account and you do not own the Berserker outfit, I am unable to see any previous purchases for it and it is not included in the Gold edition, only the Ultimate edition. I have merged your post with this thread as there is a known issue with the Berserker helm in Reda's shop at the moment where it is showing as owned even if you do not own it.

@zeroassassin23 Thanks for your feedback, I have forwarded this onto the dev team.

@goldvan I'm sorry to hear that you are experiencing this. The issue has been reported and is being investigated.

Could you please provide a video that shows you reading the letter then showing your inventory screen. After you have done that can you go to the location where the fisherman's wife is and see if you are able to interact with her, I can then pass this onto the development team.

Can you also confirm which platform you play the game on and submit a copy of your save files if you are playing on PC, PS4 or PS5.

If you can provide a copy of your save files, please provide your case reference number here in this thread.

Thanks.

@MysteriousB Apologies for the late response. I can confirm that this issue is being investigated, please keep checking this thread and news and announcements for updates.

@laurie808 I'm afraid we are only able to assist you in English on this forum. However I can see that azullFR has kindly responded and pointed you to thread on our dedicated French forum for Assassin's Creed Valhalla, thanks @azullFR

@ImaginaryRuins @Controllerofcat @Draeoth @Kormac67 @isuwhat @Spades1961 @Barney_1104 @Konata10101 @Kennyannydenny @OrcBeard92 @azullFR @Rowannicus @eproxima @Yesin069 @Pedr0P0d @Kiirozou Thank you all for your posts and the information provided, I have forwarded this onto the development team.

Please keep checking the known issues list and the news and announcements page for updates.

@lalusitana As this is an old thread I have locked it. If you have any further queries regarding the Ubisoft Connect launcher please post on this forum here and we will be happy to assist.

@halder001 I'm sorry to hear that this achievement has not unlocked for you. We have received several reports from other players who have experienced the same issue with this achievement.

This has been reported to the dev team who are investigating.

@delicatecookie8 Thanks for your feedback, I will pass this along to the dev team.

@hidden1ne Thanks for answering those questions. I reported this to the dev team yesterday and they will investigate.

@azullfr That's great, thanks. We will let you know if we require the save files.

@pdrickelton I'm sorry to hear that you are also experiencing this issue. As mentioned above the development team are intending to fix this with a future update.

@spirantcrayon22 Ok thanks.

@leocce Thanks for the images.

Some of the achievements require you to complete an action to re-unlock them if they have already been unlocked on another platform. For Overdesign II we recommend completing a main quest or side quest. As you have already completed all quests I'd recommend completing a few of Reda's quests.

Can you please try this and confirm if the trophy unlocks for you.

@diesersimeon Thanks for reporting this.

Could you please provide another video. In the video can you show the location on the map and also go to your quest log screen to show which quests are available. Then can you visit Randvi at the settlement and view your alliance map. If you are experiencing issues posting the video here can you upload it to another website and provide the URL link again.

@lemmie88 Thanks for the update. If you are still unable to find any Jomsviking's we would still recommend following the connectivity troubleshooting provided and if the issue still persists please let us know and we will forward your details onto the game team.

They are already investigating issues with Jomsviking's not appearing.

@violence1337 @katzenkrimis71 Thanks for reporting this, I will forward it onto the game team to investigate.

@Shadrach-Attack Apologies for the late response. I can confirm that this and other audio issues are being investigated by the development team. I'm afraid that it is not possible for us to list all of the issues that are reported. There is a mega thread post here for audio issues and in the last message by Ubi-Woofer you will see that all of the audio issues have been split into specific threads. The issue that you mentioned for Eivor's voice can be found here.

@katzenkrimis71 @alphagoose46219 As I mentioned to Shadrach-Attack above, the audio issues are being investigated. There is a main thread for audio issues on the mega thread list, however those have been split into individual threads. You can see the list of threads here.

With regards to other issues, I can assure you that all of the issues that are reported are investigated. Unfortunately some issues are more complex than others and may take longer to fix, such as 'A Brewing Storm'. There was also a developers blog update posted recently with more information regarding updates for the game, you can read this in the link below:

https://www.ubisoft.com/en-gb/game/assassins-creed/valhalla/news-updates/42l51W2bDCSPw7FCkhc12e/assassins-creed-valhalla-dev-blog-update-pipeline

@colesdav Apologies for the late response. I have checked your account and can see that the game is now in your library, I hope you are enjoying the game.

@dinnomac I'm sorry to hear that you are also experiencing issues with your promotional code for Assassin's Creed Valhalla. I'm afraid that we are unable to assist you with this here on the forums. Please contact support on one of the following support channels and they will be able to assist you further:

Facebook
Twitter
Support Ticket
Live Chat

@chuckkatse I'm sorry to hear that you experienced this issue. I can confirm that the development team are investigating this and issues with other treasure hoards.

Please keep checking the known issues list and the news and announcements page for updates.

@soberstone999 I have responded to you on another post here.