Hello everyone,

Please accept my apologies for the delayed reply.

Good news, I have an update for everyone! The development team was able to reproduce this issue and I can see that the fix is planned to be released with a future update. Once the resolution is live, we are going to let everyone know through the patch notes and we will update this thread as well.

If you have any additional questions, please let us know.

Hello Vikings,

Sorry to hear that you are experiencing muted sound while riding your mount.

I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we are going to let everyone know through the patch notes. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello @B00MSIE,

Thank you for bringing this to our attention!

I passed it along to the development team for further review. Once we have an update, we are going to let everyone know through these forums.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello Vikings,

Thank you for bringing this to our attention! I reported it to the development team for further review. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello there!

@Garbo3 - I'm glad that you are finally downloading the update!

@azullFR - feel free to provide us with some screenshots in a new thread, so we can keep the forums tidy and track all of the issues. Thank you!

Hello Vikings!

Thanks for continuing to update this thread with your experiences of the Ostara festival. As some of you have already noticed, a hot-fix was deployed last night to address the rise of crashing around the Ravensthorpe. Settlement decorations have been temporarily removed as part of this hotfix, and the development team is working on a permanent fix.

.

Thanks to everyone who provided more information about their settlement decorations. We currently no longer require this additional information. If we need any further information as part of the ongoing investigation, we will reach out within this thread. The development team are also aware that players are experiencing increased crashes outside of the festival area as well, and they plan to release a fix for this sometime in the next week. .

@yesin069 - Thanks for sharing that video and helping @Acedyn22 to find more fireflies!

@ssakiy & @guest-1gRpQ2iG - Thank you for taking the time to share your feedback with us. 

We apologise for any disappointment that has been caused. We are unable to make statements on the development team's behalf, but rest assured we have shared the comments and concerns that have been left within the forums.

If you have any additional questions, please let us know.

Hello Vikings,

Thank you for bringing this to our attention!

Although I cannot promise your suggestion will be implemented, all suggestions are incredibly helpful as we continue working hard to improve the overall quality of our games. I passed your suggestions regarding anti-aliasing along with this thread to the development team for further review.

Once we have an update, we are going to let everyone know through these forums.

If you have any additional questions, please let us know.

Hello everyone,

Thank you for your patience while we were investigating this issue today.

I can confirm, that this issue should be resolved on all platforms now

If you're still having trouble finding the expansion on your platform, please try the following:

• For Xbox consoles, please make sure that your content is installed on your console with this link.
• For PlayStation consoles, please navigate to the Store and search for the expansion to download.
• For PC, please restart your application and verify your game files if the download doesn't start automatically.

If you have any additional questions or require any further assistance, please let us know!

Hello @thatpatrickkid9,

Sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

Hello Vikings,

Sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring, so we can pass it along to the development team for further investigation?

Many thanks and if you have any additional questions, please let us know.

Hello @bucktheluck0085,

Sorry to hear that you are experiencing graphical issues.

Have you tried installing nVidia hotfix by any chance, as they resolved lots of graphical issues since the newest GPU drivers? Alternatively, have you tried downloading one of the previous PU drivers by any chance?

PS: I merged your thread with our megathread for better visibility.

Hello @no-1945,

No worries, anytime!

Hello @tellen113,

Thank you for bringing this to our attention!

Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this, can you please provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

Hello @SnrDiggan,

Sorry to hear that your Firle Research isn't updating and apologies for the delayed reply.

Can you please provide us with a short video of this occurring, so we can investigate it further for you? It will also let us understand what exact steps you're performing.

Many thanks and if you have any additional questions, please let us know.

Hello @lexibrat_,

Thank you for bringing this to our attention and apologies for the delayed reply.

Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

Hello @Go4SKILL,

Sorry to hear that you are unable to equip this hat and apologies for the delayed reply.

Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this, can you please provide us with a short video of this occurrence, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

Hello @ArcherIXI,

Thank you for bringing this to our attention and apologies for the delayed reply.

Are you able to demonstrate this occurrence with a short video by any chance, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

Hello @leohusk,

Thank you for bringing this to our attention and apologies for the delayed reply.

Can you please confirm if you're using your controller wired or wireless? Additionally, can you please confirm what software are you using for your Dualshock controller?

Many thanks and if you have any additional questions, please let us know.

Hello @lockf,

Thank you for the update and I'm really sorry to hear that you are still experiencing this issue.

In this case, could you please contact our team on our Support Site?

Please attach both of the following system files:

• DXDIAG
• MSINFO

It will help our Customer Support team to investigate this further for you. If you have any other questions, please let us know.

Hello @DCub2017,

Thank you for the update!

Foxtrot error means that your game is unable to connect to our services at the moment. Can you please perform all the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Regarding your files (system specs) we can collect them through the support ticket - please let us know if you're still experiencing this issue after performing the steps I provided and I'll be more than happy to provide you with additional steps and exact files that we would need to investigate it further for you:)