UPDATE: Thank you for your patience. We've resolved the issues with connectivity. Happy gaming!

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Hello everyone! We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks!

Hi @bokiony, thanks for reaching out about this issue!

I've gone ahead and reported this to the team so they can look into the issue further. If they need any other information, I will reach back out.

Please let me know if you need any other assistance. Thanks again for the report!

Hi everyone, and thank you for the continued updates. I sincerely apologize for the lack of response thus far.

The development team is working on a more permanent fix for the crashing issue. In the meantime, we'd like to gather screenshots of any error messages you receive.

If you haven't already, we also recommend completing basic PC troubleshooting and verifying your files to clear up any possible conflicts. In the event that something else is causing the crashes on your particular system, those steps are much quicker than having to wait for an update to the game itself.

Thanks again!

I've just reset your save, @stuie_babeubi! Please update this thread if you run into any other issues.

Hello all! I have merged your threads into one megathread so we can keep information in one place. The team is looking into the matter, but if anything changes in your game please update this thread.

@azullFR Thanks so much for this detailed explanation! I have sent this on to the team to help them reproduce the issue and find a solution.

@guest-00wswwaj Please do not create multiple threads for the same issue.

As we have already advised, please translate your question or reach out through another channel. As we don't have Portuguese forums, you can create a support ticket on our website.

Hi all! Please note that we have a megathread already set up for this issue. If you can continue posting there, we're much more likely to see your response. In the meantime, I'll go ahead and address what you've already posted here.

@S4Hyry @stynzie0 @supersquish84 @asg4rdlord I'm glad to hear the game is working for y'all now! Has anyone else been able to get around the crashing issue using the same method?

@frenchtiti I see you've also switched to the Ubisoft Store version of the game. Are you still running into this issue?

@IIllIlllIlIIlI Switching versions of the game worked for the other folks in this thread, but I understand this is not a perfect solution. Could you go ahead and create a support ticket?

Hi all! I've merged all your threads to help streamline information and provide a quicker answer to all of you.

We temporarily disabled the Bunny Outfit on all platforms due to an issue that was causing crashes. We don't have any further updates at this time, but we hope to restore your content as soon as possible. Please keep an eye on our announcement thread for news on this.

I noticed some of you are also missing your Neon outfit. Is any other content missing in addition to this?

@sick000 I had the same problem. Solved by deleting "options.ini" file in folder %Documents%\My Games\Riders Republic\Default. After deleting, tried opening the game again and it worked.
Maybe some rule has changed since beta and when the game tries to read this file, it crashes.

Thanks for that suggestion, @IkaroAlef! I'm happy to hear that solved the issue for you.

@sick000 Could you give that workaround a try and see if this issue persists?

Hi all! It looks like this thread got stuck in a category that's only available to mods, oops I've moved this to the correct category and merged a few posts here.

A few players have noticed that this only occurs when playing a version of the game purchased through Epic. If you're playing the game through the Epic Games launcher, could you try launching the game through Ubisoft Connect instead?

Hi @markgj97, I'm so sorry to hear that you've experienced this issue with your save. We can definitely look into this and try and find a solution without needing to restart the game.

First of all, can you run through our basic PC troubleshooting and test if the issue persists? This should rule out a number of different conflicts.

I'd like to gather some more information if those steps don't solve things. Are you able to grab a screenshot of where on the map you are in your save? Or does it crash too quickly? Additionally, did you play the game between November 15th and the day this occurred? It sounds like the update you mentioned was the hotfix from the 15th, but I just want to double check.

No worries, @danielzhang96! I have forwarded this information to the team to help in their investigation of the issue. Please let me know if you have any other questions, and keep an eye on this forum for updates!

Hello all! I have merged your threads into one megathread so we can keep information in one place. The team is looking into the matter, but if anything changes in your game please update this thread.

@azullFR Thanks so much for this detailed explanation! I have sent this on to the team to help them reproduce the issue and find a solution.

@mrclocky Thanks so much for sharing that workaround!

@PJL75 @cheuk09 @NerdyIan @M3R5KY Would any of you be able to test if this workaround works for you? If not, just let me know and share a video of the issue if possible.

@chibimax @Cesan11 Thanks to both of you for confirming that information. It does appear that these crashes were brought on by the hotfix from November 15th.

I can confirm that the team is aware of this issue and investigating a fix. As soon as any updates are available, they will be posted in News & Announcements. If you have any questions or concerns in the meantime, please don't hesitate to reach out with those.

@craftercis Thanks for answering those questions!

Would you be able to upload the image(s) of your video settings directly to this thread instead of through a drive link?

@zzywaynejohnzzy I sincerely apologize that this issue is preventing you from participating in all the content the game has to offer. I appreciate your enthusiasm, and I can assure you the team is working as fast as they can so you can get back to the game!

A quick update from the team, speaking of - they have requested some additional information to aid in solving the issue. Anyone affected by this is welcome to share their answers in this thread, and we will get those sent up for you. Those questions are as follows:

• Did you encounter any crashes/disconnects during the dialog before the mission?
• Did you fast travel before/during/after the dialog before the mission?
• Did you try to go to the checkpoint to see if it triggers? Can you provide a video of that?

Thanks!

Hi all, apologies for any frustration caused by this issue. I don't have any updates to share at this time, but I can confirm the team is looking into the matter.

@closedmouth Please be aware that bumping is against our forum rules. Further violations of this rule may result in infractions.

@jasonbourne007 Thanks for that additional info! I'm moving this thread over to our discussion category for Ubisoft Connect so your feedback can reach the correct team. Feel free to update this thread with any other details that come to mind

@Lysvander I don't have information to share on the future of these features, but I appreciate your feedback on visibility of those badges. If you have any other thoughts, you're welcome to share it in this thread after it gets moved over.

Hi @itofastforyou_, welcome to Discussions!

Career stars and level rewards are not tied to seasons, but part of the base game. These will remain the same when Winter Bash goes live, and your season progress will be tracked separately. The rewards for maxing out a career will stay the same as well.

Please let me know if you have any other questions! I hope you're enjoying Rider's Republic!