She/They, have an excellent day 😎
Best posts made by Ubi-Nacho
@bri2609 Hi there!
We appreciate this being brought to our attention. Sorry to hear that you're finding it difficult to stay immersed, due to the camera.
We can pass this feedback onto our game team for further consideration. We encourage players to discuss ideas and feedback, but we also use the Player Support discussions page to help those with troubleshooting and bug reports. In future if you could post to General Discussions when giving feedback, it would be appreciated.
Thank you for reaching out and sharing your ideas for camera settings, and let us know if there's anything else we can do!
@fatandfunny Hey there!
Glad to hear about your involvement with the Discord Dojo, and we hope you'll continue to enjoy For Honor.
We can certainly pass your comments along as feedback in regard to Linux support for the game.
If you've anything to add, or have any questions for us, please be back in touch.
Hi there everyone.
Thank you for continuing to update this thread on the current cloth physics in-game.
We can confirm that this is still being accessed by the AC Valhalla game team. We'll be posting any further information on this as we receive new news from the team.
Please get in touch with us should you have any further queries.
Hi there everyone.
Thank you all for your reports and your patience as our development team investigate this issue.
The game team is currently working on a fix for the issue, as well as looking into workarounds for any crashes.
We'll be sure to update you once we have some news on this, please let us know if we can be of assistance in the meantime.
Hello there everyone!
Thank you for your patience while we grant access to those who cannot use the technical test forums. We've forwarded the usernames in this thread on to the team.
If you do not have access to the technical test forums, and you have NOT yet posted in this thread, please let us know, and we'll forward on your username.
@azullfr Thanks for posting all of this additional information here for players!
If anyone is still having any issues downloading/installing the most recent update, please be in touch with which platform you're on, and we'd be happy to help.
Hi there everyone,
I have been gathering all of the details from affected players and constructing a report which has now been submitted to the game team. Thank you to everyone who has taken the time to share screenshots and details of system specs.
I can see that some players have reported that this is only happening with the HD texture pack, but also a few players who are having this issue with the base game textures too.
If you do happen to have the HD texture pack installed and running, please feel free to disable it for the time being.
Once more information on this issue becomes available, details will be shared via the News and Updates section of the forum.
Apologies for any frustration this has caused. Please reach out if you notice any changes in the nature of the issue, or have further questions.
Thank you for providing feedback on the visibility of health for deployables. We appreciate you letting us know you've already tried using colorblind mode to combat this.
Your comment has been forwarded on to the game team for consideration. If you have anything further to add to this, or any other suggestions, please let us know!
Latest posts made by Ubi-Nacho
@Soldier_of_Dawn Hello there!
Sorry to hear you've lost some progress in For Honor, thanks for posting these screenshots here.
We have had previous reports of progression bing lost, however, these issues had been resolved.
Could you please reach out to us via a support case, so we can take a closer look at some account details for you?
@Robg182 Thanks for confirming this for us, the trial progression has sometimes had an impact on this issue.
The team are currently investigating this at the moment, and we'll be sure to let players know once we have more news to share. Apologies for any inconvenience caused, thank you for your patience.
@Ponce_Deleon Hello there.
Apologies for our delay in responding here, thank you for posting. We're glad to hear you were able to resolve your issue with in-game credits.
It's likely that your loadouts have been reset following a disconnection due to a known issue. The team are investigating this currently, apologies for any inconvenience caused. Ubisoft's services have also undergone some maintenance over the last week and may have factored into this disconnection occurring. Should these disconnections persist, you can check our support site for maintenance banners here. If you aren't seeing a banner, then we'd advise working through our connectivity guide here.
As we are Ubisoft support, and not PlayStation support, we may be limited in how we can help with account security. Any suspicious activity or unknown logins made on your account, should result in an email from PlayStation support notifying you of such activity. To make your account more secure, we'd recommend enabling 2FA.
If you have any further concerns regarding your account, please reach back out to PlayStation support. Please let us know if you have any other questions, however.
@Nemo_Niten Hello there!
Thanks for posting here. Sorry to hear you've been unable to request a refund due to this error message.
In order to troubleshoot this issue further, we've created a support case for you which can be accessed here. Could you please update this case with details of your refund request so that we may take a closer look, and offer some next steps to take? Your support will continue via your case.
Thank you everyone for offering some suggestions here, it's much appreciated.
@GrandeSmokio99 Sorry to hear about the crashing issue. Would you be able to let us know if you've tried the workarounds suggested above?
If so, and the issue remains, please could you also try the steps in our troubleshooting guide here. This will help us to narrow down the cause or possibly resolve the issue.
@Zocki505 Hello there.
Sorry to hear you've not been able to launch Watch Dogs Legion.
We'd like to advise working through our PC troubleshooting guide found here, which can help with common technical issues. These steps can also help us to narrow down the cause of the freezing/game suspension, should the problem remain after trying them.
@Vrtikayyy Hello! Apologies for our delay in responding to you.
We have received the request, and can confirm the funds are on their way back to you. Please allow up to 7 days for the funds to clear.
If you have any further questions, please be in touch.
Thank you for your report and detailed clip showing exactly what's happening here. Sorry to hear that you're having performance issues on only one save file.
So we can rule out the possibility of a corrupt save file, could you please follow our guide here to restore to an earlier version?
Let us know how this goes!