

Hello everyone. We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks.
UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com.
Hello, Vikings! Your patience has been greatly appreciated as our teams continue to work on a solution to this crashing issue.
@jmr_carvalho, it seems that your issue may be slightly different from the others mentioned in this thread. Would you mind replying with a video clip of your specific crash so that I can investigate this further?
Also, @Pag1i, for the crash you are noticing with the animus in Basim, do you notice this every time you attempt to use your animus? If so, could you provide me with a video as well so that I may take a closer look?
Howdy, @berndvonbroten ! Sorry to hear that your spare parts appear to be missing! Our team is aware of this issue and currently investigating a permanent solution. In the meantime, I suggest that you attempt to verify your game files to see if that helps! If you purchased The Crew 2 from Ubisoft Connect, please follow these steps. If your purchase was made from Steam, please utilize this guide. If you are still missing these parts after completing this troubleshooting, please let me know so that I can get this reported properly!
Hiya, @frasoucos and thank you for your help so far @banan1996-1996 ! I am sorry to hear that you have encountered this error in Belle Epoque. We are currently asking players who notice this error to follow up with us on our support site so that we can research this further. If you are still noticing this issue, please reach out to us directly and we will be happy to get your information reported as well.
Understood! In that case, would you mind verifying your game files, @caosck and then let me know if you are still unable to access this content?
Thank you for that update, @tomer401! I am glad to hear that you were able to contact our support team and report this information. For clarification, does it seem as though your items are locked until the mastery challenge is complete? Also, were you able to check out the PS4 troubleshooting steps that were previously provided?
Thank you for that information, @caosck! I am sorry to hear that you are still noticing this issue with accessing The Way of the Berserker. Sometimes there can be a slight delay in the delivery of Ubisoft Connect rewards. I recommend that you wait for 24 hours, and then let me know if you still do not notice your quest. If the quest is still missing, please message me directly and provide me with a screenshot of the reward showing as redeemed in your Ubisoft Connect inventory so that I can investigate this further!
Thank you for following up, @jameslogan491! I have checked on the report and I can confirm that this information was included. Our team is looking into this hair clipping issue for all cloaks, not just the Basim one. I hope this helps! If you come across any other issues please let us know and stay tuned here for updates!
Hello all! Thank you for your patience and for sharing this insight. I apologize for the inconvenience faced thus far. Our developers have been made aware of this situation and are currently looking into this error. To help our team investigate this further, would you kindly provide us with any video clips or screenshots showing that this challenge is not registering? For videos, please upload your file to YouTube as an unlisted video and share the link with me here so that I can get it forwarded along properly.
Hello there, @relentless987 and @dagrommit! I apologize for the issues you have encountered with your map @relentless987 and I greatly appreciate your suggestions so far @dagrommit. To clarify, are you using multiple characters while playing through The Division 2? Also, do you remember the name of the side mission that you completed in the west, so that we can investigate this issue further?
Understood! Thank you for that clarification, @GeneralxAce ! Would you kindly capture a video clip of this issue and share it with me here so that I can investigate this further?
I apologize for any confusion @echolecter ! I see that you are wanting to report a player. In order to submit this information to the appropriate team for further action, I recommend that you please utilize this guide! If you have any other questions or concerns, be sure to let us know and we will be happy to help.
Hello, agents! I apologize for the complications you have faced with entering this room in Kenly College's student center. I have reported this information to our development team for further investigation. In the meantime, would you please confirm the platform you are playing on, as well as your Character and Season levels @Auspexs and @Melon_Boi814 ?
Hello there, Agents! I apologize for the issues you have faced with accessing the Technology Laboratory in the Kenly College student union. Would you please provide me with a video clip showcasing this issue so that I may report this information to the appropriate teams for further investigation?
Hello there, @blacklab3l_ ! Thank you for that confirmation. I am sorry to hear that you are also experiencing this missing proficiency cache issue. To clarify, would you kindly send me a screenshot showing your character level, along with your season level? Also, were you playing a specific directive or in a group when this issue occurred? Additionally, will you please confirm the platform you are playing on so that I can investigate this further for you? If any other agents are still encountering this issue, would you kindly provide me with the same information so that I may continue assisting you as well?
Hey there, @martim1113! I am terribly sorry to hear that this manhunt appears to be malfunctioning for you. I will be happy to investigate this further. To clarify, were you able to attempt @dagrommit 's suggestion of completing the story mission? Also, if you are still noticing this issue, would you kindly gather a screenshot showing the pentagon missions as complete, along with a screenshot showing the manhunt as incomplete and share it here so that I can investigate this further?
Hello everyone. We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks.
UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com.
@ttv-0mercenary Understood! I appreciate that additional information! To clarify, have you checked your background application permission settings yet to see if For Honor is being allowed to run in the background?
Understood @iceman_-00! If this issue persist and you continue to notice this Delta error code, please reach out to our support team and provide us with a copy of your MsInfo/DxDiag files so that we may investigate this further.