@happyclouds89 @bdzycxc Hey there, thanks for your reports! I've forwarded this to the Assassin's Creed team.

Hello all! I do apologize that you're running into this issue with the Ubisoft Challenges not updating. Our teams are aware of this and they're investigating. Keep your eye on this Twitter thread >>

@bacheh_mosbat Hello there! Our teams are aware of the issue where Eagle kills not tracking for the core Challenge "I Hate Them!". They are working towards a fix, and we appreciate your patience in the meantime.

When there is an update to this, it will be posted here on our News & Announcements page, as well as the Far Cry Twitter! 

@itspost Hey! I can confirm that this is an issue our teams are actively investigating. I do apologize for the frustration this has caused you and the community. When we have an update to share concerning this, it will be posted here on our News & Announcements page, as well as the game's Twitter.

@bdenes Hi there, I'm very sorry to hear you're having these issues with ANNO 1800 since the patch, and I appreciate the troubleshooting you've done so far. At this point, I'd recommend that you reach out to our Support Team via our Support Website or Twitter, with copies of your MSINFO and DXDiag, so that our teams can investigate this further with you.

Hi everyone! I'm sorry to hear that you're all facing these issues with the Ubisoft Connect challenges not progressing. Please know our teams are aware of this particular issue, and they're investigating.

Keep your eye on this Twitter thread >>

@shaggytoph Thanks for your help here!

@teleogryl Hello and Happy New Year! I appreciate your screenshots and this save file. I can confirm that our teams are still looking into this, and I appreciate the information you've provided to us so far! Please keep your eye on these forums for updates.

@plutinus Hey there, I'm sorry to hear you're having this issue with your brand new game! Since you've been through our basic PC troubleshooting guide, I'd go ahead and reach out to our Support Team via our Support Website or Twitter DMs, with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Twitter, please make sure to also include the username and email address associated with your Ubisoft account. 

@hasan19811028 Hi there, have you attempted to update your graphics driver?

@mushroomplane21 Hello there! Cross-play is not yet available between PlayStation and Xbox. Sorry to disappoint! However, we plan on implementing this in Year 7! Keep your eye on our News & Announcements page as well as the game's Twitter for updates and announcements.

@arezzx Hey there! I'm sorry to hear you're dealing with this frustrating issue. Our teams are aware of this, and are looking into this. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the game's Twitter.

Hey folks, I'm moving this post to our Megathread concerning this issue. Thanks!

@tapu_liam Hey there, sorry to hear you're having this issue with input lag! I would suggest first checking to see if your Graphics drivers need updates.

I'd also recommend checking out our PC Troubleshooting guide to see if any of these steps help.
If you're still having issues, at this point, I'd recommend that you reach out to our Support Team via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag and a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look at your system files and be able to diagnose this with more accuracy for you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account when making your ticket. Our teams there will have to link your account before you're able to upload your files. Thank you!

@nerdyturd13 Sorry to hear you're dealing with these crashes when you're running Discord. I would suggest running Discord with administrator privileges first to see if that helps.

If you still encounter problems, please check out our Basic PC Troubleshooting guide, and make sure to verify your game files.

If you're still having these crashes, please reach out to our Support Team via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag and a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account when submitting your ticket. Our teams there will have to link your account before you're able to upload your files. Thank you!

@louandrew Sorry to hear this. Could you have a look at our Basic PC Troubleshooting guide, making sure to verify your game files?
 
 
Another important step to take when you're experiencing these crashes is to make sure that your game and launcher(s) are on the same drive, preferably the hard drive.
 
If after you've gone through the steps, you're still having issues with performance, please reach out to us via one of the methods below with copies of your MSINFO and DXDiag. Please include a brief description of your issue.
 
If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address when submitting your ticket, so that we can ensure we're looking at the correct account. 

@vikes-sino Hey there, sorry to hear this! Please reach out to us privately via one of the methods below with a brief description of your issue.

 
Support Website
Twitter DMs
Facebook PMs

If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address when submitting your ticket, so that we can ensure we're looking at the correct account. 

@xanb4n Hey there, sorry to hear you're encountering these FPS drops!

As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to verify your game files?
 
 
Another important step to take when you're experiencing these crashes is to make sure that your game and launcher(s) are on the same drive, preferably the hard drive.
 
If after you've gone through the steps, you're still having issues with performance, please reach out to us via one of the methods below with copies of your MSINFO and DXDiag. Please include a brief description of your issue.
 
If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address, so that we can ensure we're looking at the correct account. 


Support Website
Twitter DMs
Facebook PMs

Hey folks! Sorry to hear this is happening. Can you please upload some images and/or videos of what you're seeing, so I can investigate further?

@rio-sjel Hi there, for store issues, you'll need to reach out to our Store team privately.