Agents, 

Since the release of our latest patch on September 21st, some players reported not being able to start a game session with their characters or identified some invisible agents in various game modes. 
 
These two issues appear to be connected to the same bug and we are currently testing a client fix to be deployed in the upcoming days, we will let you know as soon as we have a confirmed date. 
 
Today, we would like to give you some further explanations about this situation and hopefully, help you limit the risk of having your character blocked before the release of the fix. 
 
Following the latest maintenance, it appears that some gear elements are now visually corrupted due to a missing shader in the version, preventing the game to render them properly.  
 
While PC players may be able to continue playing with some potential visual glitches, the character would become completely invisible (and therefore invincible) on Consoles. 
 
We identified so far 2 affected pieces of equipment:  

• Waveform (Exotic Holster) 
• BTSU Datagloves (Exotic Gloves) 

 
Before the release of the fix, we highly encourage you NOT to equip these elements as logging off with them active on a character will prevent you from connecting again.  
 
With this shader fix, you will be able to restart using these equipment pieces, and any other ones that could be affected, as usual. 
 
We know that many of you were excited to be able to play the Golden Bullet global event and therefore made the decision to extend this event for an additional week. 
 
Thank you for your understanding and patience while we are testing this new version. Please keep an eye on our Twitter channel for further updates! 

Hello Agents,

The servers will shut down for scheduled maintenance on Tuesday, September 7th at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

Hello Agents,

The servers will shut down for scheduled maintenance today, September 24th at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Maintenance Notes:

• Fixed the issue with invisible/invincible characters on Console
• Extended the Golden Bullet Event by one week on all Platforms

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

Hello Agents,

The servers will shut down for scheduled maintenance on Tuesday, September 28th at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

Hello Agents,

The servers will shut down for scheduled maintenance on Tuesday, August 17th at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Maintenance Notes

• Activate Season Skips for Season 6.

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

Hello Agents,

my name is Ubi-Tobbee (Laura) and I will be the new Community Manager for Tom Clancy's The Division 2.
You will also see me as Ubi-Tobbee on the other available channels and I look forward to listening to your feedback, suggestions, concerns and creations.

Hello Agents,

The servers will shut down for scheduled maintenance today, August 31st at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Please follow this thread for any updates as the maintenance progresses.

Apologies for the delay in communicating this.

/The Division Team

Hello Agents,

The servers will shut down for scheduled maintenance on Tuesday, November 9th at 09:30 CET, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

The servers will shut down for a maintenance on Friday, February 11th at 10AM EST / 3 PM UTC 

The estimated downtime is 2 hours.  
 
We’ll update this thread if anything changes as the maintenance progresses. 
 
Patch Notes 

• Fixed an issue that was causing freezes/lag during gameplay for Xbox players. 
• Fixed multiple issues causing the game to crash on launch on PC. 
• Fixed an issue where throwing Stun Grenades near Blinding Spores would occasionally cause the game to crash. 
• Fixed an issue that was causing players to occasionally get stuck in an infinite Airlock transition. 
• Fixed an issue with the Sludge's hitbox. 
• Fixed multiple instances where players would find themselves unable to interact or perform other key actions. (voting, aiming, shooting etc.) 

If you happen to come across an issue that’s not on this list, please feel free to post the details in the Player Support Discussions Forum along with the proper tags that describe your issue. Please include as much of the following information as possible (if relevant): 

·        Error message (if one was shown).  
·        Map/region that the issue occurred.  
·        Operator you were using at the time.  
·        Approximate date and time when the issue occurred.  
·        If it occurred more than once.  
·        The platform you’re playing on.  

Hello Agents,

The servers will shut down for scheduled maintenance on Tuesday, September 21st at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

The estimated downtime is 3 hours.

Maintenance Notes:

• Fixed an issue that caused players to became invisible if a player detonated the EMP sticky bomb while interacting with a ladder.
• Fixed an issue were players could infinitely use/throw the Shrapnel Trap Skill with no cooldown while having four pieces of the Rigger set.
• Fixed an issue were players could climb over a fence in Coney Island Ballpark and reach non-playable area.

Please follow this thread for any updates as the maintenance progresses.

/The Division Team

React Operators,

We have some important news regarding the Crisis events.

More information here: (https://rainbowsixextraction.com/crisis_rotation)

Hello everyone,

The servers will be shut down for a maintenance today at 10AM EDT / 3PM UTC on all platforms.

The estimated downtime is 1 hour.

This maintenance doesn't include any player facing changes but we are performing backend maintenance that is preparing for the release of the upcoming Eclipse Crisis Event.

We’ll update this thread if anything changes as the maintenance progresses.

The maintenance has been completed. 

We are extending the maintenance by approximately 1 hour. 

Hey everyone,
 
The servers will be shut down for a maintenance today, July 7th, at 10AM EDT / 3PM UTC on all platforms.
  
The estimated downtime is 1 hour.
No player facing changes. 
 
 We’ll update this thread if anything changes as the maintenance progresses.

Thank you,
The R6 Extraction Team

Hey everyone,

The servers will be shut down for a maintenance tomorrow, June 22nd, at 10AM EDT / 3PM UTC on all platforms.

The estimated downtime is 1 hour.

 Patch Notes

General 

• Fixed an issue where the Ash tip about using the recon tool to find the objective was not showing when playing on the moderate difficulty. 
• Players no longer get flagged as AFK in-game when forming a 2 player or 3 player Team. It will still occur when using the matchmaking feature. 
• An MIA rescue mission isn't immediately failed when the extraction button is pressed. Operators can be saved until the time reaches zero.  
• Fixed an issue where the team’s HP was sometimes not visible.  
• Operators will now gain proper XP when re-joining a party after disconnecting. 
• Fixed the reward pop- up re-appearing after each successful excursion when progressing to level 10 Prestige. 

PC  

• Fixed an issue of washed-out imagery while using weapon scopes in HDR.  
• Improved visibility of IQ's Scanner in HDR.  
• Players are now able to set up 360hz refresh rate in Fullscreen mode.  

Gadget & Weapons 

• Laser Walls will now better block enemy's projectiles. 
• MP7 iron sight reticle is performing like in Rainbow Six Siege. 
• Scan mines are now able to scan and reveal Sower mines.  
• Fixed an issue that smoke and gas grenades sometimes flickering. 

Operators 

• Capitao’s Venom bolt now damages Sludges. 
• Alibi’s hologram now deploys correctly when deployed near objects. 
• Jäger's ADS will now be able to target Protean Sledges grenades. 

 
Enemies 

• Smoke Protean's HP has been reduced in solo excursion. 
• Fuel Pods will now regrow after being destroyed by Nomad's Airjab Launcher. 

 We’ll update this thread if anything changes as the maintenance progresses.

Thank you,

The R6 Extraction Team

We are deploying a new update today and are perfoming a two-hour maintenenace starting from 7 AM PST / 10 AM EST / 4 PM CEST. Below you can find the changes coming with today’s patch. 

Patch Notes << https://ubi.li/5HGeo

Y7S1.2 Maintenance

Coming with Y7S1.2: New map Emerald Plains, balancing changes, & more http://rainbow6.com/patchnotes/y7s1_2: (http://rainbow6.com/patchnotes/y7s1_2)

PC: 09:00 EDT / 13:00 UTC
Xbox: 10:00 EDT / 14:00 UTC
PlayStation: 11:00 EDT / 15:00 UTC

Downtime: ~60mins

The servers will be shut down for a maintenance today at 10 AM EST/ 2 PM UTC on all platforms.

The estimated downtime is 2 hours. 

Patch notes << http://ubi.li/LJjpL

We’ll update this thread if anything changes as the maintenance progresses.

The servers will be shut down for a maintenance today at 10AM EST / 3PM UTC on all platforms. 

The estimated downtime is 30 minutes.

We’ll update this thread if anything changes as the maintenance progresses.