Hello everyone,

while we're happy to see so many of you enjoy "New World Rising" and the "Old Town" Pack, we're aware that some of you are currently facing issues with Anno 1800 not starting since the Game Update.

While we are investigating this problem further, the following solutions helped some of the affected players to resolve the problem:

• verifying the game files in Steam or Connect (depending on the platform you own the game on)
• fully restarting Steam and Ubisoft Connect
• installing the latest graphics drivers
• installing the latest windows updates
• removing all modifications and leftover mod files
• alternatively: updating the mod loader to the latest version
• executing the Anno 1800 .exe file as admin

Please keep an eye on this forum thread where we will post any updates on this issue.

We apologise for any inconvenience caused. Thank you for your patience.
The Anno Team

Hello everyone,

We have found a possible fix for the launch issue and are currently validating it. We'll have news on the exact patch date and time tomorrow.

-The Anno Team

Dear The Settlers Players,

We just wanted to clarify on various topics we are seeing on different platforms right now.

We're sharing with you the Closed Beta in its current status, while we work on polish and finish many details so it is ready for the big launch March 17, 2022. Some things might not yet work correctly (See Known Issue List*). The main purpose of the Closed Beta is to give us important insights into topics such as Balancing, AI and UI of the game, to be able to deliver the best possible game experience at release.

Please use the Closed Beta Forum* to provide us with Feedback and Bug Reports.

Thanks,
Your the Settlers Team

*You need access to the The Settlers Closed Beta

Hello Anno Community,

We are aware of the issues following Game Update 13 and our teams are actively investigating.

Thank you very much for your reports and the info provided, below a (non-exhaustive) list of several of the issues:

• The key prompt for turning the camera counter-clockwise is not working
• Lumberjacks and Orchards are taking significantly longer to plant trees or stop their planting process entirely due to lack of space
• Some special characters aren't available to name cities or trade routes
• Tourists move out after loading the savegame
• The Pearl Farm does not unlock as intended
• Island name, status and share button disappear occasionally after switching sessions
• The exchange value for grain in the Docklands is not calculated properly anymore

• The quest of the Fisherman in the "Eden Burning" scenario does not trigger correctly
• Quest rewards are deleted when the ship's slots are full in the "Eden Burning" scenario
• A random "tow debuff" is applied to the player's ship in the "Eden Burning" scenario

However, Game Update 13.1 will not be released this year anymore. We will have more details on our update plans in January.

We apologise for the inconvenience and thank you for your patience and understanding.

Hello everyone,

We are currently still exploring a potential fix for the issue, and are aiming to communicate more information soon.

Thank you for your patience.

-The Anno Team

Hello everyone,

We are making progress at working on and testing a potential fix for the issue. However, at the moment we cannot give you a timeline yet. As soon as we have more news, we will update this thread.

We appreciate your patience and apologies for the inconvenience.


-The Anno Team

We have just deployed a fix that should resolve the launch issue with Anno 1800 for most players.
Please verify the game files after the patch.

If you still encounter issues, please let us know and specify the platform you're playing on.

Introduction:

With the release of Season 3, the Dev Team had the opportunity to spend some time on a few long-awaited improvements for The Crew 2.

These changes are labelled Quality of life improvements”, this means that throughout the time, our teams identified several pain points hindering the player experience in our game. We acknowledged that these issues were sometimes preventing our Community to fully enjoy the game.

With the next patch, some improvements are making their way to The Crew 2. These changes may appear as minor, or “quick fixes”, but the reality is often different. For some of the changes below, some important systems had to be looked into and partially redesigned. It is important to highlight the efforts of our Dev Team in delivering those updates.

Quality of life improvements are crucial for the health of our game in the long-run, and we felt that the community would like to know more about those coming to the game with Season 3.

Live Summits:

• New LIVE Summit Rewards Distribution

LIVE Summits are one of our most popular game modes and many of you tune-in every week to climb those leaderboards and get prized rewards. As you know the main objective of this mode is to offer a competitive PvP environment and reward players accordingly.

We have noticed that The Crew 2 suffered from discrepancies between platforms, due to the difference in terms of population. Our analysis concluded that PS4 and PC players were facing a much stronger challenge than their Xbox and Stadia counterparts.

Given our observations, our Game Designers decided that it was high time we changed this system to offer a better competitive environment as well for all our players, no matter their platform.

Here is what to expect following Season 3 release*:




*Thresholds are based on percentages but rounded up and displayed in hard values for more clarity.

Overall, many more participants will be rewarded, mostly on PlayStation and PC, while making the Xbox and Stadia LIVE Summits a more competitive experience.

• LIVE Summit accessible at Star Level

Every future LIVE Summits will be accessible at Star level, our goal aims at removing as many barriers or blockers as possible for newcomers who would like to try this feature. Star Level players already have access to every discipline, it made little sense to prevent them from participating in LIVE Summits.

• LIVE Summit tutorial

We also added a brief tutorial to the LIVE Summits to introduce the feature, let us know what you think!

• Additional Rewards for completing events

To reinforce the involvement of every player during a LIVE Summit, we are now granting smaller rewards for completing an event. This will incentivize participation and increase rewards granted to players who did not manage to reach higher reward tiers.

Stunt Mode Score Calculation

With Season 3, we made a few modifications to the point calculation system in Stunt Mode.

After the update, only your individual score will be taken into account, the aggregated Crew score will not be registered any longer.

Crew actions such as Jump Overs or Slipstreams will continue to generate points, however any points earned by your fellow Crew Members will not be added to your individual final score. Stunt events leaderboards will be wiped to ensure that these adjustments are reflected in the rankings.

Additionally, the exploit consisting of having a Crew Member leaving the event to score a very short time has been fixed. This means that all sixteen The Chase and The Hunt events will see their leaderboards being wiped as well.

Performance Parts Switch

As soon as you start earning Performance Parts and different vehicles, swapping them around becomes a tedious routine. Some of our most dedicated players even started farming Performance Parts for each of their favourite vehicle, to avoid reinstalling them every time.

This was one of the most regular complaint from the Community and we knew that this needed to be addressed. However, this was not a simple change on our end, as we needed some development time to build and perfect a new intuitive system. Starting with Season 3 Episode 1 the new system allowing for quicker Performance Part switch should make this step quicker and easier.

This system works as follows: you select a source vehicle to get Performance Parts from, then you select a target vehicle to apply those parts on. If Performance Parts were equipped on the target vehicle, these parts will be transferred to the source vehicle.

We hope that you will appreciate this new system, feel free to let us know what you think of it!

Checkpoint fixes

This is another regular Community topic of discussion. Due to the design of our back on track system and because of the placement of certain checkpoints, some players managed to find very effective shortcuts.

Some of those present in The Crew 2 have been created on purpose and are part of the initial design of certain races and events. It is also true that many of them were unintended and were changing the way some races are played.


Thanks to community feedback, and thanks to a document put together by Giron228, our Dev Team could look into those shortcuts and address a large part of these races. It is important to emphasize the community contribution on this topic, as it drastically reduced the investigation time that would have been necessary to reach a similar outcome.

Our devs have changed some checkpoint placements, added new ones, placed additional props like barriers and made sure that using the back on track system is not teleporting you ahead on the track. We reviewed close to 70 different races and ended up tweaking nearly 50 of them. (the complete list of affected events will be available in the full patch notes, all these events will see their leaderboards wiped).

We know that we did not fix every shortcut currently available in the game, our community is always very creative to come up with new ways of getting always faster. But we are confident that we managed to fix an important portion of those races. We hope that this will allow you to enjoy racing against your friends in a better environment.

If you have spotted other shortcuts in need of being fixed, please let us know on our forums (bonus points for screenshots and videos).

Stock Tyres

We added several tyres to your vanity inventory for free. We would like everyone to have more customisation and competitive option by improving the number of stock tyres available to all vehicles.

The team has competitive integrity at heart and would like to avoid having shop or Motorpass items giving an advantage in terms of handling.

• SMOOTH STRECTHED ASPHALT TIRE
• WHITEWALL ASPHALT TIRE
• VINTAGE ASPHALT TIRE
• PERFORMANCE ASPHALT TIRE
• CLASSIC OFFROAD TIRE
• CLASSIC TRAIL ROAD TIRE
• SLICK ASPHALT TIRE
• STRETCHED ASPHALT TIRE "WHITE LINE"
• STRETCHED ASPHALT TIRE
• CLASSIC MONSTER TRUCK TIRE
• CLASSIC ASPHALT TIRE

Following you can find the links to all Anno 1800 DLC on Steam. Please note that they're only compatible with the Steam version of the game. 
  
Deluxe Pack

Season 1 Pass
DLC Sunken Treasure
DLC Botanica
DLC The Passage

Cosmetic DLC Holiday Pack

Season 2 Pass
DLC Seat of Power
DLC Bright Harvest
DLC Land of Lions
  
Cosmetic DLC Amusements Pack
Cosmetic DLC City Lights Pack
  
Season 3 Pass
DLC Docklands
DLC Tourist Season
DLC The High Life
  
Cosmetic DLC Vehicle Liveries Pack
Cosmetic DLC Pedestrian Zone Pack
Cosmetic DLC Vibrant Cities Pack
Cosmetic DLC Plant a Tree


Season 4 Pass
DLC Seeds of Change
DLC Empire of the Skies
New World Rising (not yet released)

Cosmetic DLC Seasonal Decorations Pack
Cosmetic DLC Industrial Zone Pack
Cosmetic DLC Oldtown pack (not yet released)

Hello everyone,

As mentioned in the previous message, this issue has now been fixed with yesterday's patch, Game Update 16.1. You can read the full Release Notes on the Anno Union: (https://anno-union.com/updates/anno-1800-game-update-16-1/). If the issue still persist, please create a new thread in the Support section of this forum or contact Support directly.

Thank you again for your patience and happy city-building!

Hello everyone,

The Dragon Garden Pack Cosmetic DLC is now available for purchase on the Ubisoft Store and can be found here.

However, there will be a slight delay for the Steam Store - we will update this forum post as soon as the store page is live.

Apologies for any inconvenience and thank you for your patience!

The Anno Team


Update: The Store page is now availabe: https://store.steampowered.com/app/2277980/Anno_1800_Dragon_Garden_Pack/

We have just deployed a fix that should resolve the launch issue with Anno 1800 for most players.
Please verify the game files after the patch.

If you still encounter issues, please let us know and specify the platform you're playing on.

Hello everyone,

We have found a possible fix for the launch issue and are currently validating it. We'll have news on the exact patch date and time tomorrow.

-The Anno Team

Hello everyone,

We are currently still exploring a potential fix for the issue, and are aiming to communicate more information soon.

Thank you for your patience.

-The Anno Team

Hello everyone,

We are making progress at working on and testing a potential fix for the issue. However, at the moment we cannot give you a timeline yet. As soon as we have more news, we will update this thread.

We appreciate your patience and apologies for the inconvenience.


-The Anno Team

Hello everyone,

while we're happy to see so many of you enjoy "New World Rising" and the "Old Town" Pack, we're aware that some of you are currently facing issues with Anno 1800 not starting since the Game Update.

While we are investigating this problem further, the following solutions helped some of the affected players to resolve the problem:

• verifying the game files in Steam or Connect (depending on the platform you own the game on)
• fully restarting Steam and Ubisoft Connect
• installing the latest graphics drivers
• installing the latest windows updates
• removing all modifications and leftover mod files
• alternatively: updating the mod loader to the latest version
• executing the Anno 1800 .exe file as admin

Please keep an eye on this forum thread where we will post any updates on this issue.

We apologise for any inconvenience caused. Thank you for your patience.
The Anno Team

Hello Anno Community,

While summer comes to an end, a brand-new adventure begins in the Anno world: “Empire of the Skies” is now available!

Read more on the Anno Union: (https://anno-union.com/union-update-its-empire-of-the-skies-release-day/).

The full Release Notes for Game Update 15 are available on the Anno Union: (https://anno-union.com/updates/anno-1800-game-update-15/).