Best posts made by Vicktacular
I have this issue as well. Xbox One S. The first time I came through here I was able to grab it, but killed myself by shooting the other hanging supplies in the area before I opened the chest. When it reloaded it got stuck just like the others above me and the key was never in my inventory once I reloaded.
I have tried everything I can think of, try to get it through alternative means, leave the region and load back in, shut down the game and roload, hard reset the Xbox, moved the game files from my external to internal hdd, nothing worked.
Fingers crossed for this to be fixed in the next patch (have checked after every update do far and no luck). I have 112 hours in the game and have done everything else, this is the last thing I need to 100% the game.