

Hey, when i tried to redeem the game Anno 1404 (https://store.ubi.com/sea/anno-1404-history-edition/5e29c6565cdf9a03ec037ae7.html?lang=en_ID&free-offer=true) when the ubisoft store open the links that lead to ubisoft connect, the application just stuck on the "Initialization" screen.
there's this tidbit on the log : Couldn't find id launch protocol: uplay://launch/16232.
@ubi-viral Hi, im doing this via the website
Hey, when i tried to redeem the game Anno 1404 (https://store.ubi.com/sea/anno-1404-history-edition/5e29c6565cdf9a03ec037ae7.html?lang=en_ID&free-offer=true) when the ubisoft store open the links that lead to ubisoft connect, the application just stuck on the "Initialization" screen.
there's this tidbit on the log : Couldn't find id launch protocol: uplay://launch/16232.