My game (AC Valhalla) crashes many times a day, but I cannot open a support ticket. It says Live Chat is deactivated and I should choose another support method, but of course, there is no choice made. There simply is no other support method.

How do I open a ticket?

@Ubi-Froggard Well, I did already contact your Facebook Account some days ago and we had a talk going, but he / she does not respond anymore...

I gotta admit, your support is seriously awful and misleading. Please remove the "Choose another support method" if you don't really offer one, and please, if you don't have an accessible live chat 24/7, at least be transparent enough to state that and to underline the available times...

@Ubi-Keo Thanks. I did everything listed in the article (except running the game as admin, because then the loading screen at the beginning is infinite), but nothing helped.

My game (AC Valhalla) crashes many times a day, but I cannot open a support ticket. It says Live Chat is deactivated and I should choose another support method, but of course, there is no choice made. There simply is no other support method.

How do I open a ticket?