Best posts made by Yukiyoroi
I'm sorry, but whoever determined that everyone who has a freezing on splash screen problem uses MSSD clearly did not read the reports people have posted in the threads reporting the problem. SOME of us use MSSD, and were able to resolve our problem by moving the game off of our MSSD drive. However, many people pointed out that they do not, and many people spelled out the troubleshooting steps (often linking to the pages they referred to) they attempted before reporting the problem.
I'm used to this level of customer support from Bethesda, but Bethesda makes it possible for (and, in fact, relies on) the player community to solve their bug problems by filling it in with mods and utilities. As far as I can tell, Ubisoft doesn't provide that option, so unless you all step up and actually DO something about these bugs (starting with reading what the players are reporting), you're going to end up with a game that could have been fantastic, but instead ends up being known a failure for being as buggy as a Bethesda product with no options for fans to pick up the ball the devs and QC dropped.
In my case, I discovered a solution that made my game work:
- Uninstall game from any hard drive managed by Microsoft Storage Spaces.
- Create an Ubisoft directory on drive (even if it's an SSD) OUTSIDE OF PROGRAM FILES.
- Install game in the Ubisoft directory you just created.
This both avoids the game's incompatibility with Microsoft Storage Spaces and the well-known problem with WIndows and games installed in the Program Files directory.
No, I do not know why any modern game would be designed to be incompatible with Microsoft Storage Spaces, but @Ubi-Woofer recommended this as a solution, and when I tried it, it worked.
Sure looks like it. I checked my logs and saw something similar. Meanwhile, Task Manager and Cacheman were both showing that the executable was loaded in memory, but using zero CPU while taking up about 630MB of RAM. So just based on the logs, it looks as if Ubi Connect is disconnecting the game after it loads, but before it gets far enough for the game to start, but at the same time, it's leaving it in memory so the player is expecting it to DO something, instead of realizing that it's crashed until the splash screen doesn't proceed to the start menu.